Peculiarities of Services : a Critical Reflection

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DP_BusMan_Welker_8_2020fin-1.pdf (480.05 KB)

Date

2020

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IU Internationale Hochschule Erfurt

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Description

Keywords

service concept, business process reengineering, general process model, IU Discussion Papers, service characteristics, service definition, service theory

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https://repository.iu.org/handle/123456789/3570

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IU Discussion Papers and Reports
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