Die Bedeutung von Kundenerwartungen für das Fortbestehen von Kreditinstituten : Das klägliche Scheitern des aktuellen Betreuungsansatzes

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dc.contributor.authorHastenteufel, Jessica
dc.contributor.authorKiszka, Sabrina
dc.date.accessioned2024-07-10T13:36:23Z
dc.date.available2024-07-10T13:36:23Z
dc.date.issued2019
dc.format.extent43 S.
dc.identifier.urihttps://repository.iu.org/handle/123456789/3530
dc.language.isoger
dc.publisherIU Internationale Hochschule Erfurt
dc.relation.ispartofIU Discussion Papers, Business & Management Vol. 3, No. 1 (Jan. 2020)
dc.subjectGanzheitliche Beratung
dc.subjectIU Discussion Papers
dc.subjectKundenbindung
dc.subjectKundenerwartungen
dc.subjectKundenzufriedenheit
dc.titleDie Bedeutung von Kundenerwartungen für das Fortbestehen von Kreditinstituten : Das klägliche Scheitern des aktuellen Betreuungsansatzes
dc.typeDiscussion Paper
dcterms.bibliographicCitationIU Discussion Papers, Business & Management

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